Public Relations of an Information Security Crisis

Many organizations (banks, schools, hospitals, non-profits, corporations, government agencies) are being forced to announce to the public that they have experienced a data security breach, such as a compromise of social security numbers or credit card numbers.   An organization must prepare for and think carefully about its public statements and the perception created in the news media.   The public relations dimension of data security is just as important as the technical dimension.   IT professionals must learn new skills and come to understand their jobs differently.

–Benjamin Wright, Senior Instructor on IT Law, SANS Institute

I am G-Buzzing the power of  publicity in lawsuit over an online bank account break-in.

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